Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes or hours.
At any time you can connect on your dashboard and pause your subscription. You can also delete your credit card and cancel your subscription at any time.
Yes, you can contact us to let us know your needs. If your suggestion represents any value to both we can include it as a part of the product. Please note it could take some time in order for the feature to be implemented.
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